At ConvergeGate, we prioritize your privacy and are dedicated to safeguarding your personal information. This Privacy Policy details how we collect, utilize, disclose, and protect the information you provide when using our white-label platform designed for success in the payments industry. By accessing or using our platform, you consent to the terms of this Privacy Policy.

1. Information We Collect 1.1. Personal Information: We may gather personal information such as your name, email address, phone number, and business details when you register on our platform or communicate with us. 1.2. Payment Information: We may collect payment-related information, including payment details, billing information, and order history. 1.3. Usage Information: We may collect non-personal information about your interactions with our platform, such as your IP address, browser type, operating system, and referring website. 1.4. Cookies and Similar Technologies: We may use cookies and similar technologies to enhance your experience on our platform. These technologies gather information about your browsing activities and preferences.

2. Use of Information 2.1. We may use the information we collect to:

   • Provide and tailor our platform to your needs.
   • Process payments and fulfill your requests.
   • Enhance our platform, services, and user experience.
   • Communicate with you about updates, promotions, and customer support.
   • Prevent fraudulent or unauthorized activities.
   • Comply with legal obligations.

3. Disclosure of Information 3.1. We may share your personal information with:

   • Trusted third-party service providers who help us deliver our services, under strict confidentiality obligations.
   • Business partners or affiliates with whom we collaborate to offer integrated services, provided they adhere to privacy standards.
   • Law enforcement agencies, government bodies, or other third parties to comply with legal requirements, enforce our policies, or protect our rights, property, or safety. 3.2. We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Data Security 4.1. We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. 4.2. While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

5. Data Retention 5.1. We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. 5.2. We will securely dispose of or anonymize your personal information once it is no longer needed.

6. Third-Party Links 6.1. Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties. We encourage you to review the privacy policies of those third parties before providing any personal information.

7. Changes to the Privacy Policy 7.1. We may update this Privacy Policy from time to time. Any changes will be effective upon posting of the revised Privacy Policy on our platform. We encourage you to review this Privacy Policy periodically.

8. Contact Us 8.1. If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at [email protected].